Frontline Employees Initiative



Content Type




Frontline Employees Initiative

Half of Frontline Employees at Risk of Leaving: What You Can Do About It

Our data show that across the board, frontline employees are not thriving. Read our new e-book to change that.

Frontline Employees Initiative

Making Work More Respectful and Rewarding for Frontline Women in Hospitality

Erica Pollard, VP of Human Resources at Marriott, explains how hospitality can be more hospitable to women in frontline roles.


Gender Partnership Can Change Workplaces, Industries, and the World. Just Ask Mike Wirth of Chevron. (Video)

At the 2024 Catalyst Awards, Mike Wirth, CEO of Chevron, spoke about gender partnership and the MARC by Catalyst initiative.

4 Ways Companies Can Improve Frontline Dynamics (E-book)

Turnover is a multibillion-dollar issue, and companies that don't clearly communicate or build the frontline employee value proposition are likely…

Frontline Employees Initiative

Companies Need to Invest in Strong Workplace Relationships and Rewarding Work Environments to Attract and Retain Frontline Employees. New Report Shows How. (Media Release)

Creating workplaces where frontline employees want to stay can save the retail, hospitality, and manufacturing industries $4-8 billion each yearly.

Catalyst Awards

The 2024 Catalyst Awards: The Catalyst Effect in Action

On 12 March, over 2,000 people gathered in midtown Manhattan and online for the 2024 Catalyst Awards Conference and Dinner.

Frontline Employees Initiative

Team Dynamics on the Front Line: How Managers and Organizations Impact This Overlooked Key to Retention

Businesses are losing billions of dollars by overlooking frontline employees. Improving team dynamics can help.

Frontline Employees Initiative

Beyond Troubleshooting: Conversation Skills for Frontline Managers

With the right training, frontline managers can create a  positive workplace by creating a safe space for dialogue.

Frontline Employees Initiative

3 Ways Frontline Managers Can Improve Workplace Culture

This mini-guide is essential for anyone looking to elevate their frontline team's performance and drive sustainable growth.

Frontline Employees Initiative

Retaining Frontline Retail Talent: Focus on Caregivers, People from Marginalized Racial and Ethnic Groups, and Gen Z

As retailers enter the holiday crush, employees become even more vital to being able to deliver a positive customer experience…

Frontline Employees Initiative

First-hand Accounts From Frontline Women Reveal Their Workplace Needs Are Not Being Met (Media Release)

Catalyst’s new report, in partnership with Accenture, identifies systemic changes needed to create more respectful and rewarding workplaces for women.

Frontline Employees Initiative


Learn to advance your approach to creating and sustaining frontline work environments and work experiences that work for women.

Frontline Employees Initiative


Our research tells us that many employees find it hard to access growth and advancement opportunities on the front line.

Frontline Employees Initiative


Self-evaluate as you go through each practice and think about where you currently sit on the Solution Spectrum.

Frontline Employees Initiative

Executive Tool: Window to the Front Line

Ready to get started on your journey to healthier, happier frontline workers? Punch in and let’s go!

Frontline Employees Initiative


Use the checklist to think about how you are creating a positive workplace experience for women in frontline roles.

Frontline Employees Initiative


What gets measured gets done. Learn how to keep track of your efforts and their results.

Frontline Employees Initiative


Consider the many factors at play when creating a scheduling system that meets the needs of your frontline employees.

Frontline Employees Initiative


Take note of where your organization lies on each Solution Spectrum, within each section, and as a whole.

Frontline Employees Initiative


Frontline managers often they don’t receive training on the leadership, communication, and interpersonal skills that characterize great managers.