SOLUTION SPECTRUM 1

Window to the Front Line

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Invest in Physical Well-Being

Frontline work environments—factories, hotels, restaurants, stores—can be physically hard places to work. Employees across many different jobs may be manipulating equipment, tools, and products; lifting and carrying inventory or meals; standing at an assembly line, register, or welcome desk; or cleaning rooms. They may be doing these tasks in ill-fitting uniforms, over long shifts, with too few breaks, bathrooms, lactation rooms, or locker room facilities, and occasionally in circumstances where they fear bodily harm.

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Topics:

Future of Work Inclusive Leadership Organizational Culture Change Frontline Employees Initiative Supporter Only

SOLUTION SPECTRUM 2

Consider the many factors at play when creating a scheduling system that meets the needs of your frontline employees.

SOLUTION SPECTRUM 3

Our research tells us that many employees find it hard to access growth and advancement opportunities on the front line.

SOLUTION SPECTRUM 4

Frontline managers often they don’t receive training on the leadership, communication, and interpersonal skills that characterize great managers.

RESULTS

Take note of where your organization lies on each Solution Spectrum, within each section, and as a whole.