Window To the Front Line


Where the Real Conversations Happen

In addition to gathering data around the experiences of frontline employees, organizational-level data can inform and improve your frontline policies and practices.

Here we detail some considerations and questions that address organization-wide practices as well as the experiences of your employees. Use these as a starting point—not all questions will fit every organization and all employees. These questions should serve as a guide and be tailored to fit your purposes.

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