SOLUTION SPECTRUM 2

Window to the Front Line

BACK TO MAIN   |   NEXT

Adopt Employee-Centered Scheduling Practices

Frontline work schedules are often either very rigid (manufacturing) or very inconsistent (retail and hospitality), and commonly include early-morning, late-night, and weekend hours. These circumstances make it difficult for employees to arrange childcare and health care and manage other life responsibilities, especially when they come up unexpectedly. Just-in-time scheduling systems and punitive point systems add to the stress employees feel. Managers, too, often have little flexibility to address issues with employee schedules in an empathic and effective manner.

This content is available to employees of Catalyst Supporters only.

If you are an employee of a Catalyst Supporter, please make sure you registered and logged in using your work email address.

Not an employee of a Supporter? Find out why and how your organization can become one.

Topics:

Frontline Employees Initiative Supporter Only

SOLUTION SPECTRUM 3

Our research tells us that many employees find it hard to access growth and advancement opportunities on the front line.

SOLUTION SPECTRUM 4

Frontline managers often they don’t receive training on the leadership, communication, and interpersonal skills that characterize great managers.

RESULTS

Take note of where your organization lies on each Solution Spectrum, within each section, and as a whole.

BREAK ROOM

What gets measured gets done. Learn how to keep track of your efforts and their results.