Let’s Make Respectful and Rewarding Workplaces for Frontline Employees.
Start improving recruitment, retention, and gender equity across the front line.
Turnover Is a Multibillion-Dollar Issue. Improving Team Dynamics Can Help.
Reducing turnover by 10% can save $4-7 billion in each industry. Unlock Catalyst resources to help you attract and retain frontline talent.
$3.7 B Manufacturing
$7.3 B Hospitality
$6.3 B Retail
Accenture original unpublished analysis based on average of annual job openings between 2018 and 2022, as derived from the Bureau of Labor Statistics, Lightcast, and S&P Global.
Dow Leaders Describe the Impact of Frontline Managers on Employees
Catalyst Research Says It’s Time We Prioritize Women on the Front Line
Julie Sweet, Accenture CEO, Describes the Urgent Need for Change in Frontline Workplaces
TAKE ACTION
Supporter-Only DEI Resources and Training for Frontline Leaders and Managers.
MOMENTS THAT MATTER
For Frontline Managers and Employees
FOR SUPPORTERS
Moments That Matter
Designed to support and upskill frontline managers, this toolkit and training enables positive workplace experiences with practical scenarios and expert advice.
FREE FOR SUPPORTERS
CONVERSATION
SKILLS TO MASTER
From navigating team dynamics to motivating team members, here are two resources with tips and skills you can use to navigate challenging workplace conversations.
Bring MARC to your front line employees
Bring the transformational gender partnership program to front line and field workers. Designed to fit into your stand ups, team huddles or safety briefings, this interactive experience can be adapted for any workplace.
Window to the front line
for frontline leaders
Explore this action-oriented toolkit for corporate leaders to help attract, develop, and retain women in frontline roles through a worksheet, checklist, and leading practices.
Jumpstart your learning with a six-week email series that delivers the highlights from Window to the Front Line straight to your inbox.
Upskill your frontline managers.
Equip your frontline managers to improve frontline dynamics. Sign up to bring our facilitated learning program, Making the Moments Matter, to your company.
Acknowledgments
We thank our Frontline Employees Initiative donors for their generous support of our work in this area.
LEAD DONOR
PARTNER DONOR
We thank our Frontline Employees Initiative Board Task Force and Additional Advisors for their collaboration in the development of the Frontline Employees Initiative.
TASK FORCE
Dow
Marriott International
Northrop Grumman
Sodexo
Target Corporation
ADDITIONAL ADVISORS
Chevron
Chobani
The Coca-Cola Company
DICK’S Sporting Goods
Flex
P&G
Pfizer Inc.
Sephora
Zoetis
Team Dynamics on the Front Line
Prioritize positive team dynamics to attract and retain frontline workers.
Read the Report