The Hartford Financial Services Group, Inc. – How Culture Change and Gender Inclusion Enabled One Company to Prevail (Case Study)

With an understanding of the strong connection between human capital and the bottom line, The Hartford Financial Services Group, Inc. (“The Hartford”) deliberately transformed its business by thinking differently about talent and embarking on a significant culture overhaul. Going beyond simply valuing diversity and inclusion (D&I), The Hartford took meaningful steps to incorporate the critical elements of D&I into the fabric of its culture and how it does business. The company’s keen focus on inclusion played an invaluable role in its transformation efforts and laid the groundwork for continued progress.