Case Study: Visiting Nurse Service of New York—Diversity and Inclusion in Community-Based Healthcare
Feb 02, 2011
Because Visiting Nurse Service of New York (VNSNY) has a highly diverse clientele, the organization understands that promoting cultural awareness, developing and retaining a diverse workforce, and creating an inclusive environment are crucial to effective service delivery. To be fully effective, VNSNY needs to attract and retain a diverse workforce, especially among healthcare professionals who provide direct care. Consequently, it maintains close working relationships with professional associations and works closely with higher education organizations that reflect New York’s diversity.