Deloitte & Touche LLP—Mass Career Customization at Deloitte: A New Model for Building Careers and Developing Talent

Deloitte’s Mass Career Customization (MCC) framework deconstructs careers into four primary dimensions (pace, workload, location and schedule, and role) to provide a structured approach that facilitates collaboration between employees and managers to design career paths that make sense within each employee’s broader life context and the business context.

An excerpt from this practice was published in 2008 in Making Change—Beyond Flexibility: Work-Life Effectiveness as an Organizational Tool for High Performance.