Credit Suisse’s Reverse Mentoring: Engaging Generational Difference pairs senior leaders with junior employees to educate senior employees about diversity, provide visibility to the junior employees, and improve cross-generational and cross-level communication. Mentors are young high-potential leaders in the organization; senior leaders focus on how the mentors think and process information.
An excerpt of this practice was published in 2010 in Beyond Generational Differences: Bridging Gender and Generational Diversity at Work.
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