Joanna Duffett has been a librarian with the Catalyst Information Center since 2016. Along with answering complex custom research questions from Supporters and the public, she manages the internal operations of the custom research service. Joanna serves on the copyright team, the social media team, and co-leads the knowledge management expert team. Additionally, she works on a variety of knowledge products including the Catalyst Guide to Benchmarking and Quick Takes.
She is a member of Beta Phi Mu and has presented at the annual conference of the Virginia Library Association. She received her MSLIS from Drexel University and her BA in English from the University of Virginia.
This webinar recording looked at how to navigate unwritten rules in the workplace.