Leading With Empathy: Knowledge Burst
Empathy improves attraction, productivity, and engagement in the workplace. It’s a key future of work skill for building an inclusive culture and one that all managers can learn, practice, and refine. By the end of this Knowledge Burst, you will learn the importance of empathy and be able to utilize empathic communication skills to help your organization become a more equitable and inclusive workplace.
In this 10-minute Knowledge Burst, you will:
- Recognize what empathy is and how it differs from sympathy and compassion.
- Understand the business benefits of empathy.
- Follow real-life scenarios to help you put empathy into practice in your workplace.
Learn how to maximize innovation and collaboration on your team by connecting across differences. Available in French and Spanish.
Managers must learn to recognize the very human tendency to want to be around people who are just like them. Available in French and Spanish.
Learn to identify and overcome common roadblocks to starting conversations across race, ethnicity, and gender. Available in French and Spanish.