What is an organizational ombuds program? Progress on diversity and inclusion continues to stall despite increasing evidence that robust diversity and inclusion strengthen organizations. So what can organizations do to promote openness and address incidents of bias, discrimination, bullying, and microaggressions? An innovative solution is an ombuds program. Ombuds help strengthen inclusion by providing a safe and confidential resource for employees to discuss incidents that harm an inclusive and safe culture. In addition, ombuds provide a safe and anonymous place to escalate such complaints. When established thoughtfully and run well, an ombuds program offers a way for both leaders and employees to help build a more inclusive workplace.
How to cite this product: Hughes, V. & Troiano, E. (2020). How ombuds programs can promote diversity and inclusion: Topic overview. Catalyst.