10 key takeaways from the 2021 Catalyst Awards

When George Floyd was murdered miles from Target's headquarters, the company was able to spring into action, supporting staff and the community through its long-standing DEI practices. A racial equity action committee was established in 2020, noted Kiera Fernandez, Target Corporation’s Senior Vice President, Human Resources and Chief Diversity and Inclusion Officer, during the opening keynote conversation with Hariton. "We run our diversity, equity, and inclusion business like any other business function. We set goals, we have metrics, we look at the data, we hold ourselves accountable,” said Fernandez.

In a discussion with Catalyst’s Lauren Pasquarella Daley, PhD, Gian Power, Founder of TLC Lions, an organization that partners with companies to support inclusion, mental health, and talent development, emphasized the connection among empathy, storytelling, and inclusion. "Storytelling doesn't make us less professional; it makes us more human. Taking the time to empathize and understand our colleagues creates more inclusive and productive workplaces."

The concrete ceiling for women of color is real, and pervasive. In the closing keynote, Revathi Advaithi, CEO of Flex, and Dr. Sheila Robinson, Founder of Diversity Woman Media, spoke frankly about how to accelerate progress. Among the takeaways: Leaders must approach all DEI initiatives with an intersectional lens, and individuals should start building their networks from the time they graduate from college. "Support one another. Pull each other up. And do it in every place you see inequity in this world,” Advaithi said.

RBC’s global culture change initiative, Speak Up For Inclusion, helped increase the representation of women in leadership and at the board level, and helped advance the careers of its high-potential women and people of color. Accepting the 2021 Catalyst Award on behalf of RBC, CEO Dave McKay reflected on the bank's continuing journey to build one of the world's most diverse and inclusive workplaces. “It’s about more than just commitment from the top. It’s about actionfrom the top."

The family-owned company's journey to inclusion was nothing short of remarkable. Claudio Colzani, CEO of Barilla, accepted the 2021 Catalyst Award for his company’s initiative, while senior leaders laid out how they became a model of inclusion for LGBTQ+ employees and achieved gender pay equity. “We are not here just to celebrate an accolade, but because we have a role to play in society and in the communities in which we eat, live, and work,” said Colzani.

Arnold W. Donald, President and Chief Executive Officer of Carnival Corporation, spoke about how he challenged his leadership team to take action on racial and gender equity. While the murders of George Floyd and Breonna Taylor highlighted racial justice issues, Donald observed, “There has always been a need for prioritizing human capital in the space of social justice. You have to value diversity as much as you value profit.”

The importance of measurement was a common theme throughout. Brian Moynihan, Chairman & CEO of Bank of America, explained why his company uses a diversity and inclusion index to go beyond representation and measure inclusion. "Diversity is statistical; inclusion is the heart and how you feel,” he said. In a conversation with Marie Konstance, Project Lead on the Gender and Diversity KPI Alliance, an initiative that promotes the adoption of key performance indicators (KPIs) to measure pay and representation, Kelly Grier, US Chair and Managing Partner and Americas Managing Partner of EY, noted measurement provides accountability. “All of my direct reports have specific DEI goals, and they’re held accountable. Every time we look at appointments, there's an absolute mandate that we look at a diverse slate.” EY monitors the effectiveness of its policies with an employee dashboard and publicly discloses their diversity statistics.

Tiger Tyagarajan, CEO of Genpact, noted that artificial intelligence can perpetuate and reinforce human biases and it is essential that organizations focus on creating equitable technology. He said seeing how many leaders, including those at the 2021 Catalyst Awards, are actively engaged in these issues gave him confidence that “we will get to real equity around the world of technology."

In the closing keynote, Hamdi Ulukaya, Founder & CEO, Chobani, offered an inspiring call to action for business leaders. "Business is a massive force. I don't see any other platform that's as impactful,” he said, concluding, “I welcome people to join this world of the business community so we can move humanity forward and we can make the world better for our children."