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Why empathy is a superpower in the future of work

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By  Sheila Brassel, PhD ,  Tara Van Bommel, PhD  &  Lauren Pasquarella Daley

6 min. read

| Published on

Executive summary

Empathy is a critical human skill. It allows people to create connections and demonstrate care and understanding for colleagues, especially during times of rapid change like the Covid-19 crisis and the Black Lives Matter movement.

Empathy also can be an organizational superpower.

Empathy is:

  • Linked with effective team collaboration, reduced stress, increased morale, and more inclusive attitudes at work.
  • A skill that can be cultivated and developed.
  • A multifaceted skill through which human beings understand, show concern, and relate to each other across three dimensions.

How to cite: Brassel, S., Van Bommel, T. & Daley, L. (2020). Why empathy is a superpower in the future of work. Catalyst.

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