Frontline

Frontline employees are the backbone of many organizations. Learn how your company can differentiate itself through the essentials of pay, benefits, scheduling practices, growth opportunities, and positive team dynamics.

  • Research

    Four drivers of frontline employee satisfaction and business results

    Discover four key drivers of frontline employee satisfaction that boost engagement, commitment and retention. Strategies for workplace transformation.

  • Tool

    Executive tool: Window to the front line

    Ready to get started on your journey to healthier, happier frontline workers? Punch in and let’s go!

  • Content Subtype

    Moments that Matter: Scenario cards for frontline supervisors

    Empower frontline supervisors to build rewarding environments for women with 24 scenario-based learning cards and a collection of video and audio micro-learnings.

All Frontine content

Learning Journey

Learning Journey: Inclusive talent cycle pathway for practitioners

This pathway guides you through a learning journey across Catalyst resources related to infrastructure and programs across talent, employee wellbeing, inclusive recruiting, retention, and other aspects of the talent cycle.

Learning Journey

Learning Journey: Inclusive talent cycle topic pathway

This pathway guides you through a learning journey across Catalyst resources related to infrastructure and programs related to talent, employee wellbeing, inclusive recruiting, retention, and other aspects of the talent cycle.

Assessment

Moments that Matter: Scenario cards for frontline supervisors

Empower frontline supervisors to build rewarding environments for women with 24 scenario-based learning cards and a collection of video and audio micro-learnings.

Report

Frontline pay gaps in Canada, the UK, and the US can't be ignored

Frontline employees face significant and under-addressed pay disparities shaped by gender, childcaring responsibilities, and regio

Report

The hidden inequities in frontline pay across industries

Data from seven industries show that women in frontline roles are not advancing to higher pay in the proportionate numbers.

Guide

How to use ERGs to empower and support frontline employees

Actionable strategies to engage frontline employees in employee resource groups, including middle manager support, flexible programming, and rural inclusion.

Report

Four drivers of frontline employee satisfaction and business results: Canada spotlight

Insights and data on how to keep Canada’s 7.5 million frontline employees satisfied at work to improve retention and avoid the high cost of turnover.

Inclusive practice

H&M: Creating a culture of belonging with Colleague Resource Groups

How H&M uses Colleague Resource Groups to create a company-wide culture of inclusion and belonging throughout locations and job functions.

Report

Four drivers of frontline employee satisfaction and business results: United States spotlight

Research on frontline employee satisfaction and strategies to retain this significant portion of the US workforce and mitigate the high cost of talent attrition.