Leading with empathy: Knowledge Burst
10 min. read
| Updated ; first published
Executive summary
Empathy improves productivity and engagement in the workplace. It’s also a key skill now and in the future of work that everyone can learn, practice, and refine. Learn the importance of empathy to help your organization become a more inclusive workplace.
In this Knowledge Burst you will:
- Learn what empathy is — and is not.
- Understand the business benefits of empathy.
- Start to put empathy into practice.