H&M: Creating a culture of belonging with Colleague Resource Groups

H&M Group is a global fashion brand, with over 4,000 stores in more than 79 markets, and online sales in 60 markets. As part of its dedication to fostering a sense of belonging among such a diverse, global workforce, the company has established several Colleague Resource Groups (CRGs) in its Americas region, including eight in the United States, Puerto Rico, and Canada and five in Latin America. The CRGs support H&M’s overall business strategy by fostering an inclusive culture, developing inclusive leaders, and aligning with company goals through data-driven initiatives encouraging engagement, colleague retention, and connection to the broader community.