Why empathy is a superpower in the future of work

Empathy is a critical human skill. It allows people to create connections and demonstrate care and understanding for colleagues, especially during times of rapid change like the Covid-19 crisis and the Black Lives Matter movement.

Empathy also can be an organizational superpower.

Empathy is:

• Linked with effective team collaboration, reduced stress, increased morale, and more inclusive attitudes at work.
• A skill that can be cultivated and developed.
• A multifaceted skill through which human beings understand, show concern, and relate to each other across three dimensions.