RBC: Speak Up for Inclusion (Case Study)Jan 26, 2021
Opportunity. This was the word that came up again and again from RBC employees as they shared their experiences working at the bank with our evaluation committee. RBC’s global culture change initiative, Speak Up For Inclusion, began with a refresh of the bank’s five-year Diversity & Inclusion Blueprint, which outlines RBC’s overall strategic diversity and inclusion priorities. This initiative focuses on helping people succeed while making a positive impact on clients and in the communities across 36 countries where the bank operates.
The initiative is driven by RBC’s Diversity and Inclusion Center of Expertise (D&I CoE) and supported by senior leaders on the bank’s Diversity Leadership Council, chaired by RBC’s President and Chief Executive Officer, Dave McKay.
While senior leaders set the tone from the top, RBC’s Employee Resource Groups (ERGs) empower employees to create functionally and regionally specific efforts to help the bank achieve its diversity and inclusion (D&I) goals. A “hub and spoke” approach to managing their D&I strategy, programs, and performance using a decentralized organizational model reflects the belief that D&I should be embedded in each part of the business.
Highlights of RBC’s initiative:
- RBC’s Leadership Model—a set of behaviors used to measure the performance of all leaders at the bank—integrates inclusive leadership and talent development with performance management, helping to build a strong global culture of mentoring and sponsorship.
- The Speak Up for Inclusion video series encourages everyone in the business community to call out discrimination and give space to the voices and experiences of people from underrepresented groups in the workplace.
- Robust leadership development programs such as Women in Leadership and Ignite help advance the careers of high-potential women and people of colour. Other development programs, such as RBCx, an intensive, immersive innovation program, bring talent from across the organization to tackle business challenges and act as a springboard for participants to move into their next roles.
- RBC’s 41 ERGs—with over 27,000 members globally—advise RBC’s D&I strategy and play a major role in grassroots workplace inclusion efforts.
Women’s representation on RBC’s board of directors increased from 31% in 2015 to 38% in 2019—and as of the end of RBC’s fiscal year 2020, it was at 47%. From 2015 to 2019, the representation of women executives in Canada rose from 38% to 46%.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 86,000+ employees who leverage their imaginations and insights to bring our vision, values, and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
Aperçu de RBC
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d’être, guidée par des principes et orientée vers l’excellence en matière de rendement. Notre succès est attribuable aux quelque 86 000 employés qui mettent en œuvre leur imagination et leur savoir‑faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l’une des plus grandes banques du monde. Nous avons adopté un modèle d’affaires diversifié axé sur l’innovation qui nous permet d’offrir des expériences exceptionnelles à nos 17 millions de clients au Canada, aux États-Unis et dans 34 autres pays. Pour en savoir plus, visitez le site rbc.com.
Nous sommes fiers d’appuyer une grande diversité d’initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site rbc.com/collectivites-impact-social.