Knowledge Center

Capital One—Flexible Work Solutions (FWS)

Capital One created its Flexible Work Solutions (FWS) initiative to enhance organizational performance and real-estate asset utilization while supporting better work-life integration for its thousands of associates. The FWS initiative, which began as a result of associate feedback, supports work when and where it is most effective by enabling mobility through technology and providing supportive and unique workplace atmospheres to reinforce flexibility. As a result, the company has increased associate productivity and satisfaction by offering flexible work arrangements, lowered real estate costs by requiring less overall space, and even generated environmental benefits through reduced commuting.