Director Profile

Rosemarie McClean CMA ICD.D MBA

Senior Vice President and Chief Operating Officer Ontario Teachers' Pension Plan

Board Value Proposition: 

A senior executive with significant experience in financial services, renowned for the ability to build consensus and foster communication among people with divergent interests. A corporate director with experience as a committee chair and serving on audit committees.

Strategic Planning and Implementation and Operations Leadership

  • COO during adoption of an updated investment strategy with a new global focus. Ensured a pragmatic, collaborative approach to introducing the strategy enterprise-wide. 
  • Leading the development of a three-year, enterprise-wide plan to coordinate efforts across divisions to drive innovation, identify productivity improvements, and improve both risk and cost consciousness, which will define and align priorities and communicate objectives for the entire organization.
  • Created and led the board-level operational risk committee. 
  • Led the organization to achieve first place in service delivery in an international benchmarking study.
  • Provided key leadership to successfully maintain services throughout a contentious labour disruption.

Transformation and Reorganization

  • Successfully introduced a COO structure within operations to advance Teachers’ efficiency and innovation objectives; this involved development of three strategic pillars, the identification of a new leadership team to promote the plan, and creation of a roadmap to streamline work processes and eliminate redundancies.
  • Leveraged existing system capabilities to remove an accounting service provider, resulting in $2 million in annual savings.
  • Achieved a strategic reorganization with significant measurable improvements in the speed, range, and quality of service delivery.
  • Played a key role as executive advisor to a major finance and IT transformation within the investment division at Teachers’, resulting in a more streamlined organization with clear lines of accountability.

Diversity and Inclusion

  • Founder and executive sponsor of Women in Teachers’ (WIT), which enables women across the organization to connect and benefit from learning opportunities. WIT has become a thriving group with annual funding and semi-annual town halls. The highly-rated CEO Speaker Series hosts prominent female leaders who share their stories with WIT members.

Industry Experience: 

  • Health Care Equipment & Services
  • Health Care Services

Board Experience:

Corporate Boards:

Alberta Pensions Services Corporation 2009 to Present
Chair, Human Resources Committee
Audit Committee
Heartland Dental (USA) 2009 to Present

Additional Boards:

Loran Scholars Foundation 2009 to Present
Audit Committee
Toronto Financial Services Alliance (TFSA) 2010 to 2014
Audit Committee
Canadian Merit Scholarship Foundation (CMSF) 2009 to 2013
Chair, Audit Committee
Heart and Stroke Foundation 2003 to 2006
Communications Chair (North York)


Ontario Teachers' Pension Plan 1986 to Present
Senior Vice President and Chief Operating Officer
Senior Vice President and Chief Operations Officer, Enterprise Operations Division
Senior Vice President, Member Services
Various positions in project management and service delivery


CMA, Chartered Management Accountants of Canada, 2009
ICD.D, Institute of Corporate Directors, 2007
Financial Literacy for Directors and Executives, University of Toronto, Rotman School of Management, 2005
MBA, University of Toronto, Rotman School of Management, 1997
BA (Econ.), University of Waterloo, 1984